Contact Information
We respond to inquiries within 24 hours during business days. For booking requests, please use the form on the services page to ensure we capture all necessary scheduling details.
Office Location
45 Camden Passage
London, N1 8EA
United Kingdom
Operating Hours
Monday to Friday: 09:00 - 18:00
Saturday: 10:00 - 16:00
Sunday: Closed
Tours operate seven days per week, but administrative responses follow the schedule above.
Tour Meeting Points
Meeting locations vary by tour type and are provided in your booking confirmation. Most begin at accessible public transit stations with nearby facilities.
Before Contacting
- Review the services page for detailed tour descriptions and pricing
- Check the FAQ section in our terms of use for common questions
- For booking requests, use the form on the services page rather than email to ensure faster processing
- Group bookings of more than 10 people require special arrangements
Finding Our Office
Our office is located in the Islington area, easily accessible via Angel tube station on the Northern Line. Exit toward Upper Street and walk approximately 400 meters north to Camden Passage.
Please note that this is an administrative office, not a tour starting point. Meeting locations for tours are confirmed separately after booking.
Types of Inquiries We Handle
Booking Questions
Availability checks, date changes, group size adjustments, or special accommodation requests. Best handled through the services page form for faster processing.
Custom Tour Requests
If standard offerings don't match your interests, describe what you're looking for and we'll assess whether we can develop something appropriate.
Corporate or Educational Groups
We work with universities, professional organizations, and corporate teams requiring specialized urban studies programming. These require advance planning.
Media and Partnership Inquiries
Journalists, researchers, or organizations interested in collaboration should provide detailed information about the nature and scope of the request.
Accessibility Requirements
We accommodate various mobility levels but routes vary in physical demand. Contact us to discuss specific needs so we can recommend appropriate options.
Feedback and Suggestions
We actively use participant feedback to improve routes and presentations. Specific observations are more useful than general assessments.